EMIRATES FLIGHT CATERING

Position: Senior Food & Beverage Manager (E K F C)Job Reference: FSS/DO/17190Posted: 14 Feb '11 • Closing: 27 Feb '11 • 0 days leftDepartment: In-flight Catering & RetailCompany / Division: Emirates Flight CateringLocation: Dubai, United Arab Emirates


Emirates Flight Catering (EKFC), an Emirates Group Associated company, is the world’s largest in-flight catering operation providing in-flight catering and support services for airlines from Dubai International Airport. With a workforce of over 6500 multinational employees and four work sites, EKFC has a clientele of 120 airlines and airline hospitality lounges in Dubai International Airport as well as running a large off airport Food and Beverage business.

The Senior Food and Beverage Manager will be responsible for managing the 13 off airport food and beverage outlets and events catering division called Foodcraft.



Reporting to the Vice President — Airport Catering Services, your responsibilities will include:
  • Ensure compliance with Emirates Flight Catering (EKFC) safety standards and government regulations so that a safe and effective environment is provided to staff working under Foodcraft and off airport outlets.
  • Lead the Food and Beverage Airport outlets through a team of supervisors by providing operational guidance in managing the day-to-day customer expectations.
  • Business development for Foodcraft by proposing new opportunities of growth and feasibility of merger or acquisition options.
  • Partnering with human resources in conducting training, disciplinary and grievances meetings, recruitments and performance management for the department employees.
  • Monitor overall budget regarding food cost, revenues and overtime, as well as expense reduction through cost control and management of overall financial matters.
  • Report generation on existing and new clients on a monthly basis and conduct analysis with respect to Foodcraft’s brand positioning, market segmentation and market reach.
  • Maintain, monitor, and regularly evaluate pricing and contracts with customers so as to provide products and services that meet standards of quality, timeliness and cost.



Experience & Qualifications:
  • Degree in Hospitality Managementor equivalent professional qualification.
  • High standards of professional conduct with excellent communication and presentation skills.
  • Senior Managerial Food and Beverage experience in Banqueting, events catering and restaurant management.
  • Valid UAE driving licence.
  • Excellent people management skills with proven experience of leading and managing team in an effective manner and employing positive cultural change within.
  • Strong negotiation skills and proven ability to achieve customer service recovery outcomes.
  • Commercial acumen to prepare and analyse business cases.

Salary & Benefits: Salary package will be discussed during the interview to successful candidates. To Apply: To express your interest in the above vacancy please apply on-line.